Privacy policy

How does Living Well Psychology comply with the General Data Protection Regulation (GDPR)?

We are committed to data protection and so have ensured that all of the online platforms we use comply with the GDPR. 

Our company is hosted on the Wix.com platform which provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We collect general information from you, including the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

What happens when I contact you via the website?

When you contact us via our website we will collect and store all of the information on the contact form. This includes personally identifiable information (including your name, email, phone number and your message to us). This information is used to answer any queries you have sent us. We will not automatically use this information to contact you about other matters, nor will we forward this information on to third parties.  

 

What happens when I subscribe to the website?

By clicking to the 'subscribe' button you are agreeing to receive information about Living Well Psychology Ltd , including newsletters and marketing information about our events and services.  We will from time to time seek your opinion and feedback through surveys or questionnaires.  Information about you (including your name, email address, and phone number) will be stored using the Wix online platform information about their data protection policy can be found here

 

You can change your mind at any time by clicking unsubscribe at the footer of any email you receive from us or by contacting us via the contact page requesting to be removed.

What happens when I contact you using your email address and not through the website?

You may choose to contact us through our company email, but do not to subscribe to the website. If this is the case, we will respond to your email and keep a record of this communication for one year. We will not send you marketing material unless you have specifically subscribed to our site.

 

We have specifically chosen Protonmail to provide our email service because of the encryption credentials, more information about this can be found here.

How is my data stored if I book an event?

There is currently no facility to pay for products through our website. We therefore use Eventbrite to market and sell our workshops. Your payment information is collected through this platform. Information about Eventbrite's privacy policy can be found here.  

What if I no longer want you to hold or process my online data?

Please contact us at Livingwellpsychology@protonmail.com and we will remove you from our database. 

 

Living Well Psychology Ltd Privacy Policy

We reserve the right to modify the above privacy policy at any time. If we make material changes to this policy, we will provide notification of the changes on this page or if you have subscribed to our website we will notify you directly, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Livingwellpsychology@protonmail.com

 

As a company Living Well Psychology Ltd, we take your right to privacy and for you and your information to be treated respectfully. If you have any concerns about our company or our privacy policy please let us know by emailing Livingwellpsychology@protonmail.com